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Urban Outfitters appoints TGW for U.S. fulfillment centre solution


Urban Outfitters, Inc. (URBN) has appointed TGW to design and implement an automation solution for their new fulfillment centre in Kansas City, KS.

The project is due to go live in 2023, and includes TGW’s FlashPick system. The FlashPick design builds upon the URBN pilot program in the U.K. using smart picking robot Rovolution, which picks orders automatically and ensures the next phase of picking is being addressed.

“The fulfillment centre marks a new level of strategic collaboration between Urban Outfitters and TGW”, said Chad Zollman, CSO, TGW North America. “It demonstrates our commitment to becoming the partner of choice for global warehouse automation fulfillment solutions.”

At goods receiving, cartons are emptied into totes and transported to the storage warehouse, which is used to feed the shuttle system. Totes are then transported to 46 goods-to-person workstations, where items are picked into target totes. The different areas are connected by a KingDrive conveyor system.

“TGW has been a strong partner, demonstrating agility of thinking in developing a solution that will enable capabilities to adapt our speed and efficiency to meet the needs of our rapidly growing business globally,” said Melinda McClure, Executive Director, North American Logistics. “The new facility, located in Kansas City, Kansas, will be highly automated, incorporate robotics and provides the capacity necessary to support our fast-growing business. TGW supported us to design a modular solution we believe is simple, flexible and adaptable to the future needs of our customers”.